IDENTITY OF THE WEBSITE PUBLISHER
The publisher of the site https://www.bestclinic.co.uk/ (“Site”) is the company GoldMax, whose official address is Avenue Corniche Fleurie, 06200 Nice, registered in the Nice Trade and Companies Register under number 507 436 566 (hereinafter the “Intermediary”).The Site publisher can be contacted using the contact form by clicking here.
SERVICES OFFERED BY THE INTERMEDIARY
The Intermediary offers the Intermediation Service, which consists of storing and distributing to the public information provided by third-party Establishments and putting Site Users in contact with the recipients of the Intermediation Service.
This Service includes:
- Referencing and displaying content and services relating to reconstructive, plastic, capillary, dental, bariatric and reproductive surgery offered by third-party establishments;
- Putting Users in contact with partner Establishments.
Contact is made via the “Personalised Quote” form on the Site. On this form, Users are invited to specify their request: treatment and desired country. The Intermediary then automatically forwards the User’s request for a quote to the Establishments corresponding to the search criteria.
The general conditions of use (GCU) of the intermediation service are available at this link.
IMPORTANT INFORMATION :
The intermediary is not a medical tourism agency or a medical establishment. Its activities are limited to providing an online intermediation service.
Its role is exclusively passive, acting as a technical intermediary between (i) Users of the Site wishing to receive quotes for healthcare treatments and (ii) Establishments offering reconstructive, plastic, cosmetic, hair, dental, bariatric and reproductive medicine services. After the technical stage of making contact, the intermediary is in no way involved in the Services offered and provided by the Establishments to the Users.
The information available on the Site describing the Establishments’ Services corresponds to the information transmitted by the Establishments themselves or is that available on their own websites. The Intermediary does not verify this information.
With regard to the Establishments identified on the Site as “BestClinic”: the selection is made on the basis of a list of objective and transparent criteria, based on the statements made by the Establishments themselves. The Intermediary does not verify these declarations. It does not check the compliance of the Establishments listed, nor does it verify their diplomas, certifications or accreditation, or that the Services offered are actually carried out in compliance with the quality and safety standards in force.
Once the Site has put you in touch with an Establishment, the Intermediary is no longer involved.
The subsequent stages take place exclusively between the User and the Establishment(s) selected: pre-diagnosis, sending of quotations, exchange of information relating to the Services, signing of the treatment contract, performance of the Services, post-treatment follow-up, etc.
It is the User’s responsibility to ensure, once they have been put in contact via the Site, that the Establishment selected and the Services offered correspond to their needs.
The User is therefore invited to contact the selected Establishment to request all necessary information prior to purchasing Services.
In the event of non-performance or poor performance of the Services, the User is hereby informed and accepts that the Intermediary may under no circumstances be held liable and that the User may only make a claim against the Establishment concerned by the Services in question.
INFORMATION ABOUT THE CONTENT OF THE INFORMATION PAGES
The information available on the site’s general information pages or Blog pages is not exhaustive and merely expresses the opinions of the authors. This content is provided for information purposes only and is not intended to replace or be considered as scientific or medical consensus opinions or as medical advice. The User is invited to exercise caution and reserve with regard to the use of the information for him/herself and third parties, as well as with regard to the results obtained. The information available on the general information pages does not replace a medical diagnosis and/or treatment and does not in any way exempt the User from consulting a doctor, who is the only person authorised to make a medical diagnosis and provide appropriate medical treatment.
RULES FOR LISTING AND RANKING ON THE SITE
Criteria for listing establishments on the site
The establishments listed are facilities offering reconstructive, plastic, aesthetic, hair, dental, bariatric and reproductive surgery services. They may be clinics, hospitals or any other type of facility dedicated to surgery, facial or body care. The establishments listed have the particularity of being based abroad. They may be located in European Union countries (e.g. Spain, Cyprus, Hungary, etc.) or outside (Turkey, Thailand, Dubai, Tunisia, etc.). Each Establishment listed on the Site has a presentation sheet.
- Partner establishments
Certain Establishments listed on the Site are commercial partners of the Intermediary. These Establishments are identified as such on the Site (Partner Establishment) in their profile.
- BestClinic” Sites
Establishments identified on the Site under the “BestClinic” tag are those which have declared that they meet the following list of criteria:
- Joint Commission International accreditation for quality and safety of care
- Membership of ISAPS
- ASAPS membership
- Google review: minimum score of 4 out of 5
- Commitments made to patients (minimum cooling-off period after estimate, post-operative follow-up, insurance and liability)
These establishments are not currently accessible on the website due to the fact that verification and validation procedures are underway, in accordance with regulatory requirements and the prior checks required to guarantee their compliance with the standards in force before they are finally put online.
Organisation of the Site and classification of content and Establishment Services
The Intermediary’s Site mainly comprises 3 types of pages:
- Category pages: cosmetic surgery; hair implants; MAP/IVF; dental care. Within each category, there is a list of the Establishments concerned. The User can also use a drop-down menu to find a list of treatments by category.
- Establishment pages : Each Establishment listed on the Site has a presentation page. The User can filter the Establishments by geography (country, town), by category (liposuction, rhinoplasty). The User can access the establishment’s official website from its presentation page. Simply go to the “reviews” section at the bottom of the page and click on the name of the establishment.
- Blog pages: These pages provide general, non-medical information on reconstructive, plastic, cosmetic, hair, dental, bariatric and reproductive surgery (e.g. definitions, price estimates, frequently asked questions, etc.).
The Site also has a search engine that enables users to find pages corresponding to key words (e.g. liposuction Turkey).
Establishments are classified according to the search criteria entered by the User:
- By treatment category
- By keywords entered in the search engine
- By location (country, town)
Search results are displayed in chronological order, from the most recent (top) to the oldest (bottom). The order of appearance is in no way influenced by the commercial partnerships established with the Intermediary.
Dereferencing conditions
The Intermediary may be required to delist Establishments that no longer meet the criteria referred to in point a), those with which it no longer has a commercial partnership, in the event of a report of illegal Content or at the request of an authority or court.
MECHANISMS FOR REPORTING ILLEGAL CONTENT
The Intermediary has set up mechanisms enabling any person or entity to notify it of the presence on the site of specific items of information that it considers to be Illegal or Erroneous Content. These mechanisms are easy to access and use and allow notifications to be submitted electronically. The person is invited to send the notification using the contact form by clicking here.
To find out more about the mechanisms and procedures put in place, the User may refer to the general conditions of use of the intermediation service available at this link.
WEBSITE PUBLICATION DIRECTOR
The Publication Director is Mr Kevin Chiavaro.
PRODUCTION AND HOSTING OF THE WEBSITE
The website was created using the WordPress CMS under GPL licence and is hosted by “Hostinger International Ltd, 61 Lordou Vironos Street, 6023, Larnaca, Cyprus”
PROTECTION OF PERSONAL DATA
For the intermediation service offered through the Site, the Intermediary is likely to process personal data. In this context, it undertakes to comply with the regulations applicable in France and Europe in accordance with its privacy policy on personal data available on this link.
INTELLECTUAL PROPERTY
The Intermediary holds the intellectual property rights relating to the Site, its content and its component parts. The fact that these are made available shall not be construed as a transfer of any intellectual property rights whatsoever, within the meaning of the French Intellectual Property Code. Thus, the right of access and use granted hereunder is exclusive of any transfer of intellectual property rights. This applies in particular to the rights referred to in Articles L 122-1, L 122-6 and L 122-7 of the French Intellectual Property Code.
The Intermediary grants the User of the Site, for the duration of the Site’s online availability and for the entire world, a right of access to and use of the Site, in accordance with these terms and conditions, this right being non-exclusive, non-assignable and non-transferable.
The User strictly prohibits any other use of the intellectual property elements referred to above, in particular any reproduction, adaptation, modification, representation, translation, arrangement, distribution, decompilation, without this list being limitative.
The User undertakes not to infringe the rights of the owners in any way whatsoever and not to carry out any acts likely to result in the counterfeiting of all or part of any element or component of the site.
The User is hereby informed that any use that does not comply with the provisions of these terms and conditions may expose him/her to legal action (unfair competition, counterfeiting, etc.).
The User is hereby informed that the Intermediary may use pre-existing works, in particular software for which it has obtained the necessary rights for use. In particular, the User is informed that the Site may use so-called “free” or “open source” modules or libraries or reproduce royalty-free images.
It should be noted that the images used on the “Site” come either from the online image bank Pixabay.com (royalty-free images), or from Shutterstock.com (id: 300944897), or from Depositphotos.com (id: 22347598). On the Pixabay, Shutterstock and Depositphotos platforms, each image has been licensed in accordance with the conditions of use and contractual terms specified by these services. The exploitation rights relating to these images have therefore been duly obtained under the licensing agreements in force.
The licences relating to elements (which are available on written request) may contain outright exclusions of all warranties. In this case, the User accepts that the holder cannot grant more guarantees than he himself has of the licences for these elements. The holder therefore excludes any guarantee relating to so-called “free” or “open source” elements whose licences contain a guarantee exclusion.
TELEPHONE CANVASSING
No telephone canvassing is carried out without the express agreement of the person concerned. In all cases, Users are informed that if they do not wish to be the subject of commercial canvassing by telephone, they can register free of charge on a telephone canvassing opposition list:
https://www.legifrance.gouv.fr/codes/article_lc/LEGIARTI000042155931/